We understand that plans can change, so we strive to provide a flexible and fair cancellation policy.
Standard Cancellation Policy
- Cancellations must be made at least 2 hours before your scheduled session to be eligible for a refund (for non-members) or the ability to reschedule (for members).
- Late Cancellations (within 2 hours of your booking) and No-Shows will be charged the full booking fee for non-members, and members will lose the ability to reschedule or reclaim that session from their monthly allowance.
Rescheduling
- Rescheduling requests made at least 2 hours before your session will be accommodated free of charge, subject to availability.
- Rescheduling within the 2-hour window will be treated as a late cancellation, and the same fees will apply.
Refund Process
- Refunds for eligible cancellations (non-members) will be processed back to your original payment method and should appear within 5 business days.
By booking with us, you agree to the above cancellation policy and our terms and conditions. For any inquiries, feel free to contact us at proshop@golfironeagle.com or (360)-863-3456.